System

The parts that keep it yours.

The parts that make the platform yours rather than ours. Every business rule is edited here, every automation is switched on here, and every change announces what it changed.

Back to The platform3 modules

What changes

You change your own rules without calling us.

What is in it

System

Each one is a short script with invented data: the cursor goes where a person's would, and the screen does what the real one does. They run on their own.

Settings

Where the whole system is governed: operations, scoring, rules, automation, inventory behaviour, attendance, integrations, storefronts. Every change announces what it changed.

SettingsOperations

live

Treat unfulfilled as cancelled after30 days

Acceptance threshold75%

Counts as failed after14 days

Duplicate window10 minutes

Badge cutoffs75 / 50

High-return zone ruleOff

Delivery attempts before return3

Default courierNile Express

Working day09:00 – 18:00

WeekendFriday · Saturday

Attendance rounding5 minutes

CurrencyEGP

Default languageEnglish

Every business rule, in one place

Automation

Rules that act on their own — score a buyer, hold an order, raise a task, flag a restock. Every one of them ships switched off, and you decide when it wakes up.

AutomationAll off by default

live

Score every new orderOff

Hold risky ordersOff

Raise a CS taskOff

Tag the order in the storeOff

Flag a restockOff

Message the customer when the parcel goes outOff

Raise a purchase order when cover drops under a weekOff

Send the owner a summary each morningOff

Escalate a task nobody has taken in a dayOff

Message the agent on dutySoon

New orders reach itInstantly

Everything ships switched off

Feedback and release notes

Your team files what is wrong from inside the tool, and every release explains itself to them in both languages. Small modules; they are most of why people adopt it.

Feedback and release notesFrom the floor

live

Pick list should group by shelfNour · 2 days3
Bigger buttons on the phoneFady · 3 days2

Your team files it from inside the tool

How it actually works

See it run.

A rule changed at three in the afternoon

The person who noticed the problem raises the acceptance line themselves. No ticket, nothing to wait for — the held orders re-check themselves against the new line.

WHEN

acceptance score below6075

THEN

Hold + raise a CS task

SAVED

Held for review